Reservations
Reservations

COVID UPDATE

WE CAN ARRANGE COVID TESTSGUESTS STAYING 6 NIGHTS OR MORE WILL RECEIVE FREE ANTIGEN TEST FOR DEPARTURE AT THE HOTEL – see below for more requirements and options

Updated January 12, 2022 – Being open since August 2020 during this dramatic time we’ve learned a few things. After passing the rigorous licensing and certification process of both the Ministry of Health and Ministry of Tourism in St. Lucia we were allowed to welcome guests from all over the world.  

Many guests have successfully and safely graced our suites and our beautiful hotel; however, we understand that during these challenging times, your travel and vacation plans may not be imminent or stress free. We’re here to help you not only decide which dates and which suites you are best suited for but to walk you through government forms and requirements. We’ve also undertaken some new protocols to ensure that Caille Blanc Villa & Hotel lives up to YOUR standards of luxury, privacy and safety which includes:


1 – Less People = More Privacy: reducing suite availability limits the number of guests on property – giving even more privacy and safety to your stay. 

2 – Cleanliness Is Key: Our staff has all undergone additional training on distancing, cleaning and serving protocols for the current environment. We’ve purchased new equipment and instituted additional procedures to ensure you and our staff remain healthy and safe.

3 – No Worry: As standards and requirements change so do we. We live up to and maintain all government regulations – including helping you obtain Covid tests for your flights home – we want you to have a stress free enjoyable vacation.

4 – Safety First: We require all staff and all guests to be fully vaccinated on arrival. If you are first arriving on the island you are required to provide your negative PCR test; if you are arriving from another hotel or villa you are required to provide us with a negative antigen test taken no more than the day before arrival.


Our wish is for you and your family to remain healthy and safe and we look forward to seeing you on the beautiful island of St. Lucia at Caille Blanc Villa & Hotel. 

In order to ensure the health and safety of guests, staff and locals St. Lucia has enacted strict requirements as to entry and movement on the island during this Phase. As new opportunities arise for greater exploration on the island we make them available to our guests.

We are closely monitoring the situation locally and abroad and taking action where necessary.  We are following the health and safety guidelines of the St. Lucian government to protect our guests and workers, specifically increasing our sanitizing of all rooms, bathrooms, all work, public areas and requiring the use of PPE.

Like everyone else during this pandemic, the economy has suffered and we are hopeful that the global situation will improve enough to assure that you visit soon.  Many of you know we are a family at Caille Blanc Villa & Hotel and therefore, we have taken steps so that this period of time has not adversely impacted any of our team members financially or health wise. If you need to cancel please review our cancellation policy page for options.

ST. LUCIA PROTOCOLS: ST. LUCIA HAS INSTITUTED THE FOLLOWING TRAVEL PROTOCOLS STARTING which you will be required to acknowledge:

YOU MUST COMPLETE THIS FORM ON THE ST. LUCIA GOVERNMENT WEBSITE PRIOR TO ARRIVAL:https://www.stlucia.org/en/covid-19/pre-arrival-form-for-visitors/

  • Passengers coming in to adhere to all protocols relevant to airport
  • All passengers will be screened on arrival. This will include a temperate check.
  • All arriving passengers must have a negative result from a Covid PCR test done within 5 days of travel  (to check the appropriate time frame for testing click this link)
  • Download, print and travel and complete the HEALTH SCREENING FORM. The form must be completed on the day of travel and before landing to expedite processing and presented at the health screening desk on arrival in Saint Lucia.
  • All symptomatic passengers to be isolated and tested.
  • All passengers who test positive for COVID-19 to be transferred to Respiratory Hospital for treatment and care at their cost.
  • Other passengers to be transferred to approved COVID-19 accommodation 

Our policies relating to Covid-19 and more can be found here: cailleblancvilla.com/policy 

Should you be unable to join us our cancellation policy can be found here: http://cailleblancvilla.com/cancellation-policy/  

RETURNING TO THE US: As of 12/1/2021

For up to date information check here: International Travel (state.gov)

At Caille Blanc Villa & Hotel our goal is to ensure that you have a luxurious and relaxing vacation. That is why we wanted to advise you that effective in November 2021; the US government has updated the entry requirements for returning US citizens and permanent residents with respect to Covid testing. 

All vaccinated guests will need to show proof of vaccination and proof of a negative Covid test taken within 24 hours of departure to the US to your airline.  (as of 11/1/2021 Caille Blanc Villa & Hotel does not take reservations from unvaccinated guests).

Caille Blanc Villa & Hotel offers Covid testing on site by either our nurse or doctor. The test costs $100 (plus taxes) per person and should be ordered through our app Edgar. Guest with stays of six nights or more are free. 

Please note that there are accepted alternatives to our on site testing which you can purchase prior to arrival and self administer to receive results in 24 hours. Below are two accepted solutions click link for more details. 

1. For all airlines: Optum

2. For America Airlines only: Qured

RETURNING TO THE UK: as of 12/1/2021

for up to date details go here: Travel to England from another country during coronavirus (COVID-19) – GOV.UK (www.gov.uk)

Before you travel to England – fully vaccinated

Before you travel to England you must:

You cannot use an NHS test for your PCR test. You must use a private test provider.

You will need to enter your COVID-19 test booking reference number on your passenger locator form.

If you’re in England for less than 2 days, you still need to book and pay for a day 2 COVID-19 test. You must quarantine until you receive a negative day 2 COVID-19 PCR test, or until you leave England, whichever is sooner.

When you arrive in England – fully vaccinated

After you arrive in England you must take a COVID-19 PCR test. This is the test that you booked before travel.

You can take the test any time after you arrive and before the end of day 2 at the latest. The day you arrive is day 0.

You must quarantine in your home or the place you are staying while you await your test result.

RETURNING TO OTHER COUNTRIES – Please check with your airlines.

As always our team awaits you with open arms…..stay well until we see you again. – All your friends at Caille Blanc Villa & Hotel