Reservations
Reservations

COVID-19 UPDATE

Updated November 11, 2020 – Being open since August 2020 during this dramatic time we’ve learned a few things. After passing the rigorous licensing and certification process of both the Ministry of Health and Ministry of Tourism in St. Lucia we were allowed to welcome guests from all over the world.  

Many guests have successfully and safely graced our suites and our beautiful hotel; however, we understand that during these challenging times, your travel and vacation plans may not be imminent or stress free. We’re here to help you not only decide which dates and which suites you are best suited for but to walk you through government forms and requirements. We’ve also undertaken some new protocols to ensure that Caille Blanc Villa & Hotel lives up to YOUR standards of luxury, privacy and safety which includes:


1 – Less People = More Privacy: reducing suite availability limits the number of guests on property – giving even more privacy to your stay. 

2 – Safety and Cleanliness Is Key: Our staff has all undergone additional training on distancing, cleaning and serving protocols for the current environment. We’ve purchased new equipment and instituted additional procedures to ensure you and our staff remain healthy and safe.


Our wish is for you and your family to remain healthy and safe and we look forward to seeing you on the beautiful island of St. Lucia at Caille Blanc Villa & Hotel. 

In order to ensure the health and safety of guests, staff and locals St. Lucia has enacted strict requirements as to entry and movement on the island during Phase 1.

We are closely monitoring the situation locally and abroad and taking action where necessary.  We are following the health and safety guidelines of the St. Lucian government to protect our guests and workers, specifically increasing our sanitizing of all rooms, bathrooms, all work, public areas and requiring the use of PPE.

Like everyone else during this pandemic, the economy has suffered and we are hopeful that the global situation will improve enough to assure that you visit soon.  Many of you know we are a family at Caille Blanc Villa & Hotel and therefore, we have taken steps so that this period of time has not adversely impacted any of our team members financially or health wise.

ST. LUCIA HAS INSTITUTED THE FOLLOWING TRAVEL PROTOCOLS STARTING JULY 9, 2020 which you will be required to acknowledge:

  • Passengers coming in to adhere to all protocols relevant to airport
  • All arriving passengers to be screened, including temperature checks
  • All arriving passengers must have a negative result from a Covid – PCR test done within 7 days of travel 
  • All symptomatic passengers to be isolated and tested.
  • All passengers who test positive for COVID-19 to be transferred to Respiratory Hospital for treatment and care at their cost.
  • Other passengers to be transferred to approved COVID-19 accommodation/ government quarantine site/home quarantine

YOU MUST COMPLETE THIS FORM ON THE ST. LUCIA GOVERNMENT WEBSITE PRIOR TO ARRIVAL:https://www.stlucia.org/en/covid-19/pre-arrival-form-for-visitors/

Below is a graphic of the current St. Lucia Travel Safety Protocols through October 5, 2020.  St. Lucia has created a registration process and set of requirements that each hotel must meet prior to allowing guests. That being said there will be entry requirements for guests more information and important updates as well as any changes to these protocols can be found at: stlucia.org/en/covid-19 

Our policies relating to Covid-19 and more can be found here: cailleblancvilla.com/policy 

Should you be unable to join us our cancellation policy can be found here: http://cailleblancvilla.com/cancellation-policy/  

As always our team awaits you with open arms…..stay well until we see you again. – All your friends at Caille Blanc Villa & Hotel